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Frequently Asked Questions
What services do JLM offer?
We offer plumbing, heating & gas services. Our 24 hour team of engineers cover domestic plumbing & heating emergencies across London and Hertfordshire. We provide repairs and installations, with specialist teams installing boilers and bespoke bathrooms.
How can I book an appointment?
To book an appointment with a plumber or a gas engineer call a member of our team on 0800 002 9491. Calls are free and lines are open 24/7. We have appointments available 7 days a week. We don't charge you extra for early morning or late evening bookings.
How can I get a quote?
To get a quote call a member of our team. We can often provide a quote over the phone however we may need to send an engineer out to you to give an accurate quote.
How much do you charge?
We don’t charge by the hour. We prefer to offer you a fixed price so you don’t have any nasty surprises on your bill. To get an estimate or a quote please call a member of our team.
Do you always offer fixed prices?
We will always try and give you a fixed price before commencing a job, however it may be necessary to have an engineer asses the work first.
Do you offer a guarantee?
We offer a 6 month guarantee on all work. We do not offer a guarantee on materials however some materials will have a manufacturer's guarantee. We will always try and use materials that come with a guarantee.